Top characteristics a good hair salon needs to have
NewsDecember, 22 2020
A hairstylist is a professional we trust when it comes to styling our hair. Some people may think that hairstyles are easy to do, but when you really try to hold the scissors in your hand, you will realize that it is not a piece of cake. It is indeed a difficult task to present one's grandeur in fashion in order to look your best. But along with this, you need a good hair salon to succeed in this business industry. There are certain characteristics you need to acquire to be a referred to as a good hair salon in KL and today, we are here to help with top features a hair salon in KL must have to be successful:
1. Every Client Is Special
Keeping a customer’s happiness involves more than a good haircut or other services. By focusing on customers every time and making them feel special, you ensure repeated visits and word of mouth compliments that can bring in new customers.
2. Embrace Technology
It is important to maintain technology in any business. Instead of using old-fashioned techniques, software geared salons can make a business run smoothly. From scheduling and marketing to sending automated emails with specials, there is technology that can take a salon to the next level. New technology can be a welcome addition to marketing your salon.
3. Keep it Clean
Customers see the hygiene of a business as part of the reason they go there. Dirty bathrooms, hair on the floor and untoward shows that the salon is not as professional as it should be. The salon should be kept in impeccable condition, and the same applies to hairdressers. Sloppy attire and unwanted hair can inspire a client look for a new salon.
4. Kindness and Sociability
Being truly kind, its more than greeting your clients with a smile and giving another a way out the door. A salon is an interactive and social environment, and stylists really need to enhance close relationships with their customers. Among the treasures of the best hair salons are loyalty, and loyal customers who feel appreciated and valued. The salon experience is fun, engaging and relaxing. Most people like to visit a salon where stylists and clients are actually engaged. Even the professionals are much more motivated to do a good job when they care about their customers.
5. Talented Stylists
The best hair salons require a stylist with exceptional technical skills. At the end of the day, this is the bottom line: salon providing a top-notch haircut, hairstyle or hair care techniques. Given this, every stylist has their own specialty, crimps or colours or waves. But a customer desires a quality cut regardless of style. If every stylist is truly talented - with no weak links - it shows that the salon only accepts the best of the best. Just like at HairAtletier, where our team consists of award-winning professionals. It shows that the salon is actively striving for greatness, rather than settling for whoever walks in the door.
6. Keep an Eye on Growth Indicators
The amount of revenue coming to the salon every month is not the only one indicator of a successful business. Salon owners also need to focus on the number of new customers who start coming to the salon and whether they make return trips or not. Other indicators of business growth include the average amount of time a salon spends and how often customers come for appointments.
7. Take Advantage of Educational Opportunities
Salons with an emphasis on education perform better financially than those. In fact, some salons pay their employees to take continuing education courses. In addition, some regularly set aside little time to help new employees, and others brought in outside talent to share time and train employees on new trends and techniques. This is not only a positive step for stylists working there, but it also provides a valuable perk to retain talented employees.
8. Ease of Access
If you are looking for the best hair salon, many of them are going to be very busy. However, salons should strive to be as efficient and accessible as possible. Some salons do not have an online reservation system, never answer the phone, and are not organized when handling all their reservations and walk-ins. Customers want the process to be streamlined, and too much trouble and people will quickly google another salon.
Remember that you need to be a sociable person to maintain a loyal customer base and to become a successful hairstylist. You have to treat your customers in a friendly manner to ensure that they will return to your hair salon and recommend it to your friends for hairstyling needs. Hair Atelier is one of the most popular hair salons in KL. We are currently available in three locations, the latest addition being at Jaya One Mall. Our team consists of sought-after creative stylists. You can make your booking directly at www.hairatelier.com.my